Technical Support
When I try to Print a question I get this error: Could not access browser; Exception thrown
If you click on the PRINT or REPORT ISSUE buttons in TestBank, you may get this error
if you have high security settings in effect that disable the applet's ability to communicate with
your browser:
Resolution: (Internet Explorer)
IF YOU ARE USING THE GOOGLE TOOLBAR:
Simply click on the Pop-ups Blocked button. This will automatically allow popups on
the website that hosts the TestBank server.
Otherwise, read on...
You need to put the Allen Resources TestBank server into your Trusted zone, and then make sure that zone permits Scripting.
Under Tools->Internet Options, choose the Security tab. Click on Trusted sites,
then click on the Sites button:
Type ns.allenresources.com into the box, then click Add.
Important!
- Make sure the Require server verification box is NOT checked
- The ns. in front of allenresources.com is necessary for this to work
Click OK
Back in the Trusted sites dialog box, click on Custom Level.
Scroll down to the Scripting section. Make sure that Active scripting and
Scripting of Java applets is set to Enable.
Click OK, then OK again to return to your browser.
Now, you should be able to access TestBank's Print and Report Issue features.