Technical Support


Follow these steps if you want to install and activate TestBank on a computer that is not connected to the Internet.

Step 1

When you launch TestBank for the first time, you will be prompted for a Product Code as follows:

Enter the product code that was provided with your software, then click OK. An error message similar to the following will appear:

Click OK.

Step 2

Then, this box will appear, telling you the TestBank is going to open your browser:

Click Cancel.

It is important to complete the foregoing steps before you proceed.

Step 3

Now, open the Utility program that was installed along with TestBank. This program will be in the same program folder as TestBank. Its icon is a red floppy disk.
If you chose a default installation of TestBank, then the direct path to this program will be
C:\Program Files\Allen Resources\TestBank\AUTHMANW.EXE

Step 4


Click "Modify".

Step 5


In the "Authorization Name" box, type one of the following codes:
 Full Version
Level 1 December 2008 TBF108
Level 1 June 2009/December 2009 TBF109
Level 2 TBF209
Level 3 TBF309
  • Choose "C:" for "Authorization Drive"
  • Double-click on c:\ in the "Authorization Folder". This will ensure that only C:\ appears in the Authorization Path box.
  • Click "OK"

Step 6


A user code should be displayed in the upper right corner.

Step 7

Type that user code here:
Type your Product Code here:

Step 8

Click on the appropriate button to receive your Activation Code:
TestBank
(full version)

Step 9

Go back to the computer where TestBank is installed. Type the Activation Code into the Activation Code box on the "Code Entry" screen (refer to Step 6). Leave the Reset Code boxes blank. Click Modify.

The following Operation Successful message should appear:

Click "OK", then "Exit". Launch TestBank. Your software is now activated.

If you experience difficulty with any of these steps, contact technical support at 401-667-0487.